Arvato has agreed to provide customer service support for the automotive group’s BMW, MINI, Alphera and Motorrad brands.

 

The five-year deal will create more than 200 new jobs as arvato expands operations at its customer service centre in Slough (pictured).

 

The majority of the jobs will be based at the company’s Farnham Road headquarters, with a small group located at the BMW Group UK offices in nearby Farnborough.

 

The teams will handle approximately four million customer and retailer interactions per year for BMW across telephone, email, web chat, SMS and social media.

 

Robert Anderson, leader of Slough Borough Council, said: "It’s great to see arvato continue its investment in the local economy and develop new job opportunities. The latest new contract win at arvato offers another fantastic opportunity for people in Slough to pursue a wide range of roles with a growing business."

 

Every company that is ready to hire more staff and further develop their business in a long-term, sustainable manner should also consider the implementation of very solid and reliable workforce management systems, and this is specifically where Time & Attendance South East can help.

 

We supply an extensive range of time and attendance and access control systems that are user-friendly, innovative and designed for the working environment. Our systems also offer a wide array of features, such as support for contactless smart cards (which would really come in handy in a busy, dusty construction environment), as well as optional finger print biometrics and mobile phone SIM card support.

 

If you’d like to find out more about the extensive workforce management solutions provided by Time & Attendance South East, just contact us, we’d be more than happy to answer every query you might have.